Questions:  Benefits: Video Tips  How to Video  Pricing 

 

Frequently Asked Questions

 

Hardware Requirements

A PC with a processor speed of 1.5 GHZ or higher, 512MB of RAM and Windows XP or Windows 2000 as your operating system.  You’ll want at least 10GB of free space on your hard drive to store the photos and shows you will produce.  In addition, if you want to create DVD’s, you’ll need a DVD burner – we like the Plextor brand.  They work well and cost from $150-$250.

 

Frequently Asked Questions (FAQ’s) are organized into categories.  Under each category is a list of questions.  Click on the desired category heading to see our answers.  We encourage you to skim the list of FAQ’s.  You’ll find other questions of interest and will appreciate the answers.

 

 

FAQ Categories
   Sales Questions

  Software Installation & Updates           

  Using the Program                             

  Music & Backgrounds                                   

  Publishing to the Web                                    

  Publishing to DVD                             

  Integrating with Your Business for Maximum Results

 

 

Sales Questions

  How much is the Software?

  What are the benefits for the family?

  What are the benefits for your funeral home?

  How many videos can I make?

  What about updates?

  Where is your company located?

  What type of music do you provide?

  Why is your company doing in this market?

  Do you offer exclusives?

  How easy it the VideoTributes program to use?

  Do you provide training?

  What kind of support can I get?

  What kind of computer do I need to operate VideoTributes?

  Can I use any music or graphics I want?

  What are your plans for the future?

  Where can I see Examples?

  Can I see actual funeral homes that are using this?

  How does VideoTributes compare with outside services that
    do the video for me?

  How much of my time is required to create the VideoTribute?

  Do you offer marketing support once I purchase the software?

  How long is the average VideoTribute?

  Where are VideoTributes usually played?

 

Software Installation & Updates

   Where do I find the files to download?

   How do I install the software?

   How do I unlock my software?

   How do I know I have the latest version?

   How will I know about updates?

   How often is the software updated and how is this handled?

 

 

 

 

Using VideoTributes

 

    Where is the tutorial video that shows me how to create a show?

   Where is the documentation on creating a show?

   What format do I select when creating a show?

   How do I view a show after creating it?

   Can I edit a show after creating it?

   How do select a specific background?

   Can I use custom backgrounds?

   Can I put in a background that moves?

   Where do I find additional background and music choices?

   How do I put captions on my photos?

   How do I put text on an empty screen?

   How do I zoom in on a face?

   What video effects are most funeral homes using?

   How do I put my own logo in place?

   Where can I see other funeral home examples?

 

 Music & Backgrounds

   What kinds of music do you provide?

   We have BMI and ASCAP music license, do I need your music or can I
      use mine?

   Where can I find the optional Music & Backgrounds?

   How do I get an unlock code for music and backgrounds?

   Are there more music and background available?

   Can I add my own music?

   Can I add my own backgrounds?

   Can I create my own music compilations using music from your library?

 

DVD Publishing

   What Hardware is recommend- what is needed?

   What is the difference between DVD+ and DVD-?

   How do I create a DVD version of a VideoTribute?

   What about DVD Labeling?

  

Web Publishing

   Why should I publish VideoTributes to the Web?

   How do I publish to the Web?

   How do I update a VideoTribute that I published to the Web?

   How do I link a VideoTribute to an obituary on my Website?

   How can the family let friends and relatives view the VideoTribute
      online?

   Where is the VideoTribute hosted (i.e. stored online)? 

   How long will my VideoTributes stay online?

   Do you contact my families?

           

Business Integration:

   What price should I charge for a VideoTributes?

   How many copies of the DVD should I make?

   How do I promote this in my area?

   Where do I get promotion materials?

 

 

Get Started Today...

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 Questions:  Benefits: Video Tips  How to Video  Pricing